Job Performance - Employees & Training

Job Performance - R. Hibbard

Job performance is based on several factors.  All of the factors must combine to achieve optimal performance from an individual. Training, education, and feedback are critical components to high performance individuals.  Keep in mind that job performance and motivation is just as applicable to the hourly employee as it is to the CEO.  Everyone has a boss, even the CEO - the Board of Directors.  It is the bosses job and the company's job to ensure that employees are challenged and motivated.  Absolutely not in a negative way, but in positive ways that encourage creativity and high performance.  In the 21st Century Company if the job can be done by computers or robots then that is the path that should be taken, since there is absolutely no way that you can keep people motivated and excited in monotonous, repetitive jobs.  There are still jobs that are currently too difficult to automate and special attention must be given to ensure the employees remain focused and engaged.  Remember that if these difficult to automate jobs are critical to your business success then the individuals performing the jobs are critical to your success and must be treated with the utmost care.  Don't assign them to a person who isn't focused on their success or your company will be in a period of decline.

Training can affect all of the areas shown in the picture. The best managers and leaders take advantage of all available training and education programs to ensure their team can maintain optimum performance.  In the illustration the circles are all overlapping which results in a complex and difficult to see 'convergence of net benefit'.  This is no different then trying to determine the actual impact of any one of these areas on job performance.  The balance must be just right to achieve high performance, happy, and committed individuals.  The tough part is that the influence of each factor is slightly different for every individual.  A good leader or manager can see and adjust the factors per employee to achieve success.  Why is it that some departments or teams just seem to be always exceeding expectations and seem to be having fun at the same time? Leadership and training are the key components.