The Business of Training

What are those things in your training business (university, division, unit) that you believe will help you achieve a successful outcome to your business strategy? They may be related to cost reduction, corporate objectives, new technology, process changes, etc. What will help ensure your success? They may be unique to your training business or new products for your customers. The standard things for a successful training business are adequate capital, cash flow, good employees, and customers. These are not the success factors for your business - they are the result of your success factors. Again, you need to establish the key success factors that will complement your business strategy. What gets the customer to choose your product and - call you ; browse your web site; meet and buy from your sales person; or come into your training center?  Call Me! Success Factors fall into several categories : Set realistic business objectives and goals Understand your uniqu...

Job Performance - R. Hibbard Job performance is based on several factors.  All of the factors must combine to achieve optimal performance from an individual. Training, education, and feedback are critical components to high performance individuals.  Keep in mind that job performance and motivation is just as applicable to the hourly employee as it is to the CEO.  Everyone has a boss, even the CEO - the Board of Directors.  It is the bosses job and the company's job to ensure that employees are challenged and motivated.  Absolutely not in a negative way, but in positive ways that encourage creativity and high performance.  In the 21st Century Company if the job can be done by computers or robots then that is the path that should be taken, since there is absolutely no way that you can keep people motivated and excited in monotonous, repetitive jobs.  There are still jobs that are currently too difficult to automate and special attention mu...